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Terms and Conditions for Pole Dance Heaven


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pole Dance Heaven`s relationship with you in relation to this website.

The term ‘Pole Dance Heaven’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 6 Asheton Farm Business Centre Romford. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website or products purchased, any information contained on the website, your or your company's personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Copyright Notice

This website and its content is copyright of Pole Dance Heaven © 2012. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

Delivery

We aim to deliver all orders within 2-7 days if the goods are in stock. If the goods you order are “Out of Stock” we will send out the order to you as soon as the product becomes available again.  If we cannot source the item we will contact you to inform you.
If you are outside the EU you need to know that there may be custom duties payable before delivery of your order. Please contact your local Customs Office in your country to confirm this.

Cancellation

You can cancel an order and return any unused goods within the seven-day cooling-off period, please call us on 0800 334 5524 or email info@poledanceheaven.com giving the reason for the return. We will then advise you of a returns number and on our preferred method of return. Our terms and conditions do not affect your statutory rights.

Returns Policy

We want you to be happy with your purchase. Please check the goods on delivery and ensure that they are supplied correctly.  If any of the goods prove to be unsuitable please return them within 7 days of purchase including all of the original packaging and in an unused condition for a full refund less of any postage costs. Once the goods have been received back to us they will be inspected and if in as new condition you will be refunded the full purchase price. You will not be refunded the original shipping cost. If you would like a refund on a unused pole, there will be a 10% admin fee. The pole must be returned at the cost of the buyer. Please contact us for a return address. Due to Credit Card/Paypal refund charges we will also debit this charge before issuing the refund.